Privacy Policy

Last reviewed: 6 August 2026

Who we are

Cornerstone Collective is responsible for personal information collected through this website at cornerstone-collective.co.uk. For privacy questions or requests, email [email protected], call 07515 149575 or call 07561 145202.

Information we collect

When you submit an enquiry, we may collect your name, telephone number, email address, postcode, project details, preferred timeframe, approximate budget and any images or videos you choose to provide. Our hosting provider may also process routine technical information, such as IP address and request data, to deliver and protect the website.

How and why we use it

We use enquiry information to understand your proposed project, respond to you, plan a possible site visit, prepare a quotation and keep an appropriate record of the conversation. We process this information because it is necessary to take steps at your request before entering into a possible contract and, where relevant, for our legitimate interests in managing enquiries and protecting the website.

Who receives the information

Website enquiries are delivered through Cloudflare's email infrastructure and stored in the Cornerstone Collective Google email account. Cloudflare also hosts and secures the website. These providers may process personal information on our behalf. We may also share information where it is necessary to deliver requested work, obtain professional advice, enforce our rights or comply with a legal obligation.

International processing

Some service providers may process information outside the UK. Where this happens, we rely on the safeguards made available by those providers and applicable data protection law.

How long we keep it

We review enquiry records and delete information that is no longer needed. If work proceeds, relevant records may be kept for longer where required for project administration, accounting, insurance or legal purposes.

Your rights

Depending on the circumstances, you may have rights to ask for access to your personal information, correction, erasure, restriction, objection or data portability. You can make a request using the contact details above.

Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

Cookies and analytics

This version of the website does not use analytics, advertising trackers or embedded social media. Essential hosting and security technology may still process the technical information needed to serve and protect the website.

Changes to this notice

We will review this notice when the enquiry form, analytics, video hosting or social media integration changes. The review date at the top of this page will be updated when material changes are made.